AI Customer Driven Development

Dr. Navraj Chohan proposes AI Customer-Driven Development (AI-CDD), a methodology where customers request capabilities in natural language, AI discovers or proposes them, human-governed engineering agents implement approved changes, and configuration-aware testing and telemetry govern product evolution. Existing features can be enabled via public toggles or found through embedding and vector search, while new requests go to product management for human review before AI agents implement, review, test, and document the feature behind a public toggle. Because the resulting configurations are exponential, AI would generate end-to-end tests for the configurations customers actually use and add them to the CI/CD pipeline.