February 2025
The conditions in this section (the "Subscription Conditions") govern any purchase of a Subscription offered through the Website. It shall be deemed that, by completing the purchase process of any Subscription, the User has read and accepted without reservation the Subscription Conditions outlined in this section. For clarification purposes, the Subscription Conditions are additional to the Terms, which will continue to apply to Users who have purchased a Subscription, unless expressly stated otherwise.
These Subscription Conditions, as well as any specific conditions applicable to the Services, can be printed by the User at any time before making a purchase. The available Subscriptions are offered on the Website, which includes information regarding them, how to contract them, their prices (in the corresponding currency and including, if applicable, the applicable Value Added Tax), and the conditions applicable to them (including, for example, daily download limits and the number of usage credits for AI Products). Subscriptions, except in the cases indicated in Section 2, are personal and cannot be transferred to third parties (including for these purposes, entities linked or belonging to the same group of companies).
The price of the Subscriptions will be made using the payment methods accepted at any given time on the Website. The Company uses secure payment gateways and does not store, process, or transmit payment data related to the card itself or the cardholder (such as card number, holder, expiration date, service code, electronic signature, or cardholder authentication code, or bank account associated with the card). The Subscription will not be active until payment has been received or authorized by the corresponding payment entity. From that moment, the contracted Subscription will remain in force for the period contracted by the User. Once the purchase is completed, the User will receive the corresponding invoice.
Unless otherwise indicated, Subscriptions will be automatically renewed, successively at the end of their term using the same payment method, unless the User cancels the Subscription renewal before its expiration. Unused usage credits within the billing period in which they were assigned will not be transferred to the next billing period. The usage credits available for each Subscription will automatically reset at the start of each billing period.
The Company reserves the right to modify the prices of any Subscription at any time but will apply the current price on the Website at the time of the User's order. In case of a price modification applicable to any renewal, the Company will inform the User at least one month before the application date by email sent to the address associated with their account.
If a Subscription is contracted on behalf of a legal entity, the User declares and guarantees that they possess the necessary legal authority to bind said entity. The User grants the Company a non-exclusive, free, and worldwide license to display the name of their company or organization, trademarks, or logos in marketing materials, client lists, financial reports, research and market studies, and other marketing and promotion activities of the Service for the duration of their Subscription.
As digital content is involved, no right of withdrawal applies, which the User expressly accepts, without prejudice to the guarantees established by consumer and user regulations that may apply, unless the Company indicates otherwise, in which case, it will be subject to the conditions established by the Company.
2.1. Modifying the Subscription
The User may upgrade the contracted Subscription at any time through their User account. When upgrading the contracted Subscription to a higher level, the update will be effective immediately, and the User must pay the full price of the new Subscription, retaining the unused AI Product usage credits up to the modification date, which will be added to those applicable to the new Subscription. Subscription modifications to lower levels will be effective at the end of the current billing period.
2.2. Canceling the Subscription and/or Contracted Seats
The User may cancel the renewal of their Subscription at any time through their profile. The Subscription will remain in effect for the duration of the billing period. At the end of the subscription period, the Subscription benefits will end for the User. Unused AI Product usage credits cannot be consumed once the Subscription ends.
2.3. Purchase of extra credits for usage of AI Products
Depending on the type of Subscription purchased, the User may be able to purchase additional packages of credits for the usage of the AI Products (the 'Extra Credits') offered by the Company. The price and the number of credits included in each package of Extra Credits shall be those indicated on the Website at the time of purchase. Extra Credits contracted by the User and not consumed will be automatically transferred to the following periods of the User's Subscription (rollover). Extra Credits will be consumed once the User has used up the credits associated with his/her current Subscription during the corresponding subscription period and, in any case, only for as long as they maintain an active Subscription. In the event that the User cancels the Subscription and becomes a free User, the unused Extra Credits will be automatically cancelled, without the possibility of any refund or compensation whatsoever. At the time of purchasing the Extra Credits, the User may select the option to convert the purchase of Extra Credits into a recurring purchase. In this case, once the number of Extra Credits available reaches the minimum number indicated by the Company, a new package of Extra Credits will be automatically contracted, with the same price conditions as for the first purchase. The Company may modify the purchase prices of the Extra Credits at any time, provided that it notifies the User who has chosen the recurring contracting option at least 30 days prior to its entry into force, with the email address associated with their account being the means of such communication. The Extra Credits will have an expiry period of 3 years from the time they are purchased, and will be cancelled after that time, with no possibility of reimbursement by the User.
3.1 Basic Subscription
After contracting the Basic Subscription, as defined on the Website, the User may benefit from the following:
Access to part of the selection of Premium content on the Website, both for direct download and online editing through the tools offered by the Company, subject to the limits indicated on the Website.
Usage of the AI Products indicated on the Website, limited to the number of usage credits per subscription period indicated on the Website.
Priority support in relation to free Users.
3.2 Premium Subscription
After contracting the Premium Subscription, as defined on the Website, the User may benefit from the following:
Usage of iCreat Content without attribution to the Website/Company.
Access to all Free content and the entire selection of Premium content, both for direct download and online editing.
Not being subject to specific download limits of iCreat Content that apply at any given time, without prejudice to certain quantitative limitations to prevent fraudulent or abusive use of the Website.
Usage of the AI Products indicated on the Website with a higher number of usage credits per subscription period than those applicable to the Basic Subscription.
Priority support in relation to free Users or those who have contracted an Basic Subscription.
3.3 Ultra Subscription
After contracting the Ultra Subscription, as defined on the Website, the User may benefit from the following:
The benefits of the iCreat Premium Subscription as described above.
Usage of all AI Products with a higher number of usage credits available per subscription period than those applicable to the Premium Subscription.
Priority access to new AI Products launched by the Company periodically.
Priority support in relation to free Users or those who have contracted an Basic or Premium Subscription.
We want you to be completely satisfied with your experience at iCreat.ai. That's why we offer a 30-day refund guarantee.
You may request a full refund within 14 days of your purchase if you have not used any part of the service—this means no resources have been accessed, and no credits have been consumed.
subscriptionPolicy.section1.sub6.p1_prefix [email protected] subscriptionPolicy.section1.sub6.p1_suffix
Refunds are only available for the current billing period. Payments from previous periods are non-refundable.
If you're unsure of the email linked to your account, please provide the following payment details so we can locate your subscription:
Last 4 digits of the card used
Expiry date of the card
Exact payment date
For PayPal users: PayPal email address and/or payment reference