ElevenAgents integrates natively with leading contact center platforms to deliver enterprise-ready agents

ElevenAgents now integrates natively with NiCE CXone, Genesys Cloud, Amazon Connect, and Five9, and connects over SIP to any other contact center or PBX that supports SIP trunking. The voice stack, built from ElevenLabs' own audio research, offers more than 17,000 voices in over 90 languages, passes call context from the contact center to the agent, and hands calls back to human agents through existing routing with full context. The company says this lets enterprises automate routine calls without replacing their telephony, routing, compliance recording, or CRM systems.