Meta Muse phone calls open to US paying users

1. 23:12
   The Decoder

   Meta's Muse now calls businesses for you, but many companies might just hang up on the AI

   Meta's AI agent Muse can now place calls to US businesses on behalf of users, available to all paying Muse subscribers in the US after a September test. Meta AI chief Alexandr Wang said the agent, with more than 10 million users, handles calls to cable companies, the DMV and restaurants, and will soon get a free email address. Many businesses hang up when they detect an AI on the line, which forced Meta to temporarily test human operators for Muse in September, echoing Google's Duplex experience where one in four launch calls was handled by a human.

2. 06:22
   TechCrunch · AI

   Muse can now place calls to US businesses — if you pay

   Meta's consumer AI agent Muse can now place calls to U.S. businesses on behalf of users, but the feature is limited to paid subscribers after an initial September test. Muse subscriptions start at $20 per month for 500 million tokens per week, with a $100 per month tier offering 3 billion tokens. Meta Chief AI officer Alexandr Wang said the feature could handle calls people don't want to make, such as to cable companies, the DMV, or restaurants without online reservations.

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