FAQ
Frequently asked questions
What if I run out of credits?
When your balance is exhausted, the API returns an error. Go to the Wallet page in the console to top up immediately.
Can I get volume discounts?
Yes. We offer discounts for high-volume customers. Contact us to discuss pricing.
Can I get a refund?
All purchases are final and non-refundable. Please review services and pricing carefully before purchasing.
Failed generation tasks are never charged: reserved amounts for failed image/video/audio tasks are automatically refunded; failed LLM requests are not billed either.
How do I track API usage?
Sign in to the console and open Usage Logs or Analytics to view token consumption, task counts, and billing details in real time.